区域制造业空间效应及生产性服务业发展模式选择

通过空间计量模型考察生产性服务业发展模式与制造业集聚的空间溢出效应后发现:生产性服务业专业化水平及多样化水平与制造业集聚呈倒U型关系,同时城市化水平会对服务业发展模式与制造业集聚关系产生影响。分区域模型研究发现,生产性服务业对制造业全要素生产率影响因区域经济发展水平、产业层次、要素禀赋等因素有所差异,东部地区制造业全要素生产率与生产性服务业呈线性关系,适合选择多样化发展模式;中部地区呈倒U型关系,现阶段中部地区生产性服务业更适合选择多样化发展模式;西部地区生产性服务业发展水平与制造业全要素生产率呈正U型关系,生产性服务业专业化和多样化发展都将促进制造业全要素生产率提升。     

Assessing cost‐effectiveness when environmental benefits are bundled: agricultural water management in Great Barrier Reef catchments

Using economic analysis to prioritise improvements in environmental conditions is particularly difficult when multiple benefits are involved. This includes ‘bundling’ issues in agricultural pollution management, where a change in management action or farming systems generates multiple improvements, such as reductions in more than one pollutant. In this study, we conceptualise and compare two different approaches to analysing cost‐effectiveness when varying bundles of benefits are generated for a single project investment. Each approach requires data to be transformed in some way to allow the analysis to proceed. The index approach requires the transformation on the benefits side so that the effects of multiple pollutant changes can be combined into a measure for each project which can then be compared to costs. By comparison, the disaggregation approach requires the transformation on the costs side where costs for each project have to be apportioned across the different pollutants involved. The paper provides novel insights with an application to agricultural water quality improvements into the Great Barrier Reef in Australia, demonstrating that while both approaches are effective in prioritising projects by cost‐effectiveness, the disaggregation approach provides more insightful results and values that may be relevant for use as upper value guidelines in future project selection.     

机关运行经费基金化管理的战略构想

政府机关事务的高绩效管理是维护政府高效有序运行的关键,更是实现政府职能、促进社会经济发展、维护社会稳定和提升政府公信力的重要保障。许多先发国家如美国、英国等对机关运行实行了价值化管理改革,以基金作为撬动政府机关运行资金的杠杆,达到了机关服务高效优质、规范有序、监督有效和战略明确的目标。中国机关事务运行正处于由传统的事务性实物管理向现代化的价值治理转变的关键期,借鉴英美等国的基金管理和运行经验对于中国建立机关运行普遍服务基金制度,提高政府效能,实现国家治理体系和治理能力现代化具有重要意义。     

长江经济带中三角地区农业结构的分析与优化对策

[目的]从宏观、中观和微观3个层面深入分析长江经济带中三角地区湖北、湖南和江西3省的农业产业结构及其各产业差异性和相对优势及其竞争力。[方法]在宏观层面运用了传统的基尼系数分析3个省份历史发展上的地区经济水平差异,判断3个地区经济发展是否存在虹吸效应;从中观层面运用区位熵指数分析法分析区域农业产业结构,从农畜林渔等方面判断各区域产业专业化水平程度;从微观层面运用偏离—份额分析法(SSM)分离出3个地区的各部门产业的优势及其竞争力。[结果]区域内的经济差异变化呈不断增大的趋势,基尼系数不断扩大;湖北的种植业、渔业和农林牧渔服务业,湖南的种植业、林业、畜牧业和农林牧渔服务业,江西的林业、渔业都较中三角地区对应的子产业的区位熵指数高;江西木材和竹加工业和烟草业具有较大的产业竞争优势,湖北的茶叶、水产和瓜果疏菜产业优势明显,湖南地区农业产业综合优势主要在于烟草、水果、肉类以及木材和竹类加工业。[结论]通过比较地区农业产业竞争优势,提出发展地区产业特色,合理布局全域农业产业,提高农产品附加收益,稳固对结构优化的资金支持等对策建议。     

内涵服务与中国制造业分工地位提升：出口增加值视角*

作为重要的中间品，服务投入已经成为影响制造业分工地位的重要因素。基于出口增加值视角，本文利用WIOD数据库测算并考察了内涵服务对中国制造业分工地位的影响。结果表明：（1）尽管中国制造业出口增加值中内涵服务总额处于增长态势，但占比在金融危机以后出现了下降，且大大低于德国、日本等制造业强国，要素投入服务化趋势还没有充分显现；（2）内涵服务占比上升在总体上有利于中国制造业分工地位提高，且主要是通过内涵本国服务发挥作用；（3）进一步细分研究发现，中间产品内涵服务和来源于OECD国家的内涵服务对中国制造业分工地位提升作用更为显著。内涵服务占比较低是“中国制造”长期处于全球价值链中低端的重要原因。未来需要加快国内服务业改革开放和高端服务“引进来”，为制造业向中高端攀升提供强有力的支持。     

基于运行规划的能源综合服务系统能效管理研究

以浙江电网企业转型现代能源综合服务的具体战略与发展规划为研究背景，针对能源综合服务系统的运行规划目标，开展基于运行规划的能源综合服务系统能效管理研究。从系统工程的视角出发，以能源流为纽带，基于多尺度能源系统建模方法，构建了能源综合服务系统模型，并结合系统综合能效，采用粒子群优化算法来优化系统各设备单元的运行策略，以实现基于运行规划的最优能效管理。通过能源综合服务系统模型计算表明，大规模清洁能源和可再生能源的接入，可以明显提高系统综合能效；随着区域用户总冷量和/或总热量需求占总电力需求的比值增大，系统最优综合能效逐渐增大；与使用内燃机、燃气轮机及汽轮机为原动机的热电联产系统相比，使用燃料电池为原动机的热电联产系统可以使能源综合服务系统综合能效更优。     

湖南省农业生态与农业经济耦合性测度

[目的]考察湖南省近9年来农业生态与农业经济系统耦合发展现状,探究二者发展过程中的规律,以期找出二者协调发展模式,并为湖南省农业生态环境保护、农业经济发展提供决策依据。[方法]运用耦合协调度模型,基于熵权法为各指标进行客观确定权重,结合2007~2015年湖南省农业生态与农业经济发展的相关数据,确定农业生态与农业经济的耦合匹配分析模型,采用熵值赋权法确定各项指标的权重,构建农业生态—农业经济耦合协调评价指标体系。[结果]研究结果表明,2007~2015年湖南省农业生态与农业经济的耦合协调发展基本稳定,耦合度值均在0.9以上,二者呈协调发展趋势。其中,2014年和2015年二者的耦合度较高,分别为0.975 3和0.984 3,说明湖南省在这两年的农业生态与农业经济的协调性好,农业经济与农业生态能够相互有效促进彼此的发展。同时,仍需时刻关注生态环境的承载力,降低对自然资源的无序攫取,实现经济的可持续发展。     

Co-creation with clients of hotel services: the moderating role of top management support

Hotels can strengthen their competitiveness by expanding their innovation process beyond the boundaries of the firm to exploit the valuable knowledge and skills of their customers. This study examines the effects of new service (NS) co-creation with customers in the hotel industry on NS performance, as well as the moderating role of top management support. The research also explores the main barriers faced by hotels to co-create service innovations. Partial least squares structural equation modelling results indicate that Customer co-creation exerts a direct impact on NS market outcomes and NS development (NSD) speed, which in turn favours NS quality. NS quality translates into better NS customer-related outcomes as well as in improved NS market outcomes. Top management support enhances the effect of Customer co-creation on the NSD speed. The main barrier to NS co-creation in hotels is to find customers interested in devoting time to this activity or with the appropriate knowledge and experience.     

Servir les clients avec le sourire: Source d'épuisement ou de performance chez les employés de centres d'appels?

This study examines the relationships between emotional labour (surface acting, deep acting, and natural expression of positive emotions) and emotional exhaustion and service performance among 215 call centre employees. Of the hypotheses concerning the relation between the three emotional regulation strategies to emotional exhaustion and to service performance, only natural expression of positive emotion is significantly related to both consequences. Results also suggest that neuroticism moderates the link between deep acting and emotional exhaustion: employees with low levels of neuroticism seem more emotionally exhausted when they use deep acting. Copyright © 2016 ASAC. Published by John Wiley & Sons, Ltd.     

The relationship between national culture and the use of professional services: Evidence from two cross-country studies

Each year, clients spend large sums on professional services, such as accounting services, legal services and consulting services. While research has found significant cross-country differences in organizations’ spending on professional services, we do not know why they occur. Inspired by the organizational buying behavior literature, this paper investigates the influence of national culture on the use of professional services, particularly management consulting services. As the use of professional services involves considerable uncertainties—particularly for the buyer—it can be assumed to be influenced by cultural differences regarding the level of Uncertainty Avoidance, Individualism and Masculinity. By drawing on two independent cross-country studies, we show that organizations in high uncertainty avoidance and individualistic cultures use professional services less than organizations in low uncertainty avoidance and collectivist cultures. We found no relationship between Hofstede's dimension of Masculinity and the use of professional services. The findings contribute to the theorizing on how the cultural context influences organizational buying behavior and the purchasing of professional services.